Payment Information

CANCELLATIONS, REFUNDS, CHANGES

Whether you register for a trip our by phone, fax, internet, mail, or in person, such registration authorizes us to (1) sell a space on the trip to you, (2) send you an invoice for the trip, and (3) purchase any air, train, cruise, or activity tickets for your trip. If you decide to change or cancel the trip you must notify us in writing at least 30 days prior to the departure date for bus trips, 45 days prior to departure for air, train, or cruise trips. We will return your money, less a $100 cancellation fee and any non pre-purchased portion of the trip package. Changes and cancellations within 14 days before departure and no-shows are Non-refundable. Airport/City departure changes; after tickets are issued are considered a change in itinerary and penalties will apply. However, if we have already purchased airline or other non-refundable tickets for you per your trip registration (see above), we will charge you for these tickets and mail you the tickets to use towards possible future travel. We cannot give air ticket refunds even for cases of illness. We are purchasing the tickets only as an agent, on your behalf and per your order. Any requests for ticket cost refunds must be done directly with the carrier. Cancellation insurance may be purchased from us for all trips. Due to safety reasons, if paperwork is not received by the due date or is incomplete, travelers may lose their space on the trip. Change/cancellation penalties may apply. No refund will be issued if the individual is refused boarding due to lack of proper identification. If we decline to accept your application because of lack of space or because we are unable to accommodate your special needs we will refund your deposits in full. If payment is not received before the trip, or other arrangements made, your payment and your space on the trip will be forfeited. There will be No refund for cancellations or delays due to weather. If you are more than 30 minutes late for your tour departure, you will be considered a "no-show", and you will forfeit the entire trip fee.

LIABILITY LIMITS

FunWorks, Inc. shall not be liable for any bodily injury or property damage that may result from weather, theft, civil disturbance, or strikes. Furthermore, FunWorks, Inc. reserves the right to substitute accommodations, transportation, activities, leaders, and to alter the itinerary when necessary. If this is necessary, substitutions will be of a similar nature whenever possible. FunWorks, Inc. also reserves the right to modify prices and trip dates. If this is necessary we will give you as much advance notice as possible. FunWorks, Inc. reserves the right to decline to accept or keep any applicant or participant whose actions or condition impedes trip operations. If you need transportation home due to illness or behavior you will bear the full cost of such evacuation. FunWorks, Inc. shall not be responsible or liable for any damages due to public transport misconnection caused by transport delays, transport cancellations, or lack of supervision or guidance to you by public carriers. On tours involving airlines, public buses, or trains, our responsibility begins only when the carrier has turned you over to us and ends when we turn you over to the carrier. Public transport carriers have the right to refuse to transport anyone they believe is incapable of safely traveling alone.

POST-TRIP CHARGES

If we incur any of the following charges on your behalf during your tour you will receive an invoice for such charges after the trip. These charges include, but are not limited to: your long-distance phone charges, pay-TV charges, charges made by airlines for special assistance, excess baggage charges, evacuation charges, unscheduled drop-off charges, toiletry, clothing, or medical charges we made on your behalf, and extra lodging or meal charges caused by public transport delays or weather beyond our control.

SUPERVISION & ASSISTANCE LIMITS

FunWorks, Inc. provides assistance on each trip, but the exact level of assistance varies with the trip type. Our Regular trips are planned at approximately a 1:4 staff to participant ratio. This means one of our trip leaders or volunteers for every four individuals. Other option we have approximately a 1 staff to 1 individual ratio. Camping tours have about 1:4 ratio. The actual ratio for any particular trip can vary from these guidelines, but the ratio would not vary by more than one more participant per staff person. If a greater variance is needed due to staffing problems we will contact you to discuss with you the options of either dropping from the trip without penalty or staying on the trip with the new staff ratio. FunWorks, Inc. does not guarantee in-room 24 hour assistance. Our staff assist people while in the community and during normal awake hours while at lodging. Our staff stays on-site at the lodging, of course, but we generally do not have staff sleeping in the rooms with participants, unless there is a need for physical assistance (e.g. wheelchair transfer) at night, or if night supervision has been pre-arranged.

ARBITRATION

You or your guardians agree that, on the petition of either party willing to advance the applicable filing fee, any claims that may arise from your tour will be settled through arbitration of the American Arbitration Association or similar entity.

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